AI SERVICE PRICING & PROCESS

Pricing & Implementation Process

Complete breakdown of all costs and implementation steps, from system integration to AI conversation design

Business AI Receptionist Pricing Structure

AI phone service includes three types of fees, flexibly calculated based on usage

Pricing Plans
One-time

Development Fee

$400

Includes enterprise phone AI system setup for 1 phone, opening script, conversation flow design, and initial telephony setup. More phones: $100 per phone fee.

Monthly

Maintenance Fee

$150 / month

Includes system maintenance, cloud server resources, call recording storage, and real-time analytics dashboard.

Pay-per-use

AI Processing Fee

Billed by call duration

$0.25/ minute of call time

Includes AI LLM usage and real-time voice streaming processing fees, billed monthly based on total call minutes. Excludes carrier line fees if applicable.

Calculate payback period with your actual volume:Calculate ROI Here โ†’

AI Receptionist Basic Plan Core Features

The basic plan includes the following 7 core features, with conversation flows designed around your business needs.

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Call Answering

AI automatically answers every call and responds instantly โ€” never miss a call even during peak hours or after business hours.

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Caller ID Recognition

Identifies and logs the caller's number for instant lead lookup, callback tagging, and history tracking.

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Call Data Collection

Proactively confirms key details during the call (name, requirement, preference) and organizes them into structured records.

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Call Recording & Summary

Every call is automatically recorded and transcribed into structured AI summaries for easy reference and audit.

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Live Agent Transfer

Understands the caller's intent and transfers urgent or complex cases directly to designated human representatives.

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Chat Tool Integration

Call summaries and actionable leads are automatically pushed to your team's chat tools like Slack, Teams, or WhatsApp.

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Language Detection

AI automatically detects the customer's language (English, Spanish, Chinese, Malay, etc.) and responds seamlessly.

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AI Receptionist Add-on Features

Mix and match based on your needs โ€” each feature can be added individually with no extra monthly or usage fee on top of your base plan.

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Blocklist / Allowlist

Important calls connect directly; nuisance calls are auto-blocked. AI switches flows based on caller status.

Development Fee+ $150
Maintenance FeeIncluded in plan
AI Processing FeeIncluded in plan
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SMS Messaging

Auto-send appointment confirmations, address links, or quote URLs via SMS immediately after the call.

Development Fee+ $1,150
Maintenance FeeIncluded in plan
AI Processing FeeIncluded in plan
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Booking System Integration

AI checks real-time calendar availability during the call, confirms slots, and completes bookings directly.

Development Fee+ $1,150
Maintenance FeeIncluded in plan
AI Processing FeeIncluded in plan
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Phone AI ร— CRM Integration

AI references CRM records when answering calls, and writes new notes/leads back into your CRM automatically.

Development Fee+ $1,150
Maintenance FeeIncluded in plan
AI Processing FeeIncluded in plan
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Sentiment Analysis

Gemini AI auto-quantifies customer sentiment, flagging churn risk, hot leads, and complaints for team review.

Development Fee+ $600
Maintenance FeeIncluded in plan
AI Processing FeeIncluded in plan
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RAG Knowledge Retrieval

Using RAG technology, AI answers strictly from your company knowledge base โ€” eliminating hallucinated answers.

Development Fee+ $1,150
Maintenance FeeIncluded in plan
AI Processing FeeIncluded in plan
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IVR Voice Menu

Natural language IVR menu determines intent and routes callers to the correct AI specialist or human team.

Development Fee+ $300
Maintenance FeeIncluded in plan
AI Processing FeeIncluded in plan
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Implementation Process

From zero to development complete in as fast as 7 to 14 days

1

Requirements Diagnosis & Pre-Deployment Alignment

Evaluate current call SOPs and scripts to establish clear target outcomes, business goals, and project scope.

2

System Integration & Telco Connectivity PoC

Run SIP forwarding, VoIP Gateway configurations, and routing checks to ensure seamless integration with your phone line.

3

Core System Development & AI Modeling

Deploy cloud infrastructure, build your custom Phone AI agent, design persona, and configure foundational call flows.

4

Testing & Optimization

Conduct real-time simulated call testing of AI response accuracy, phrasing, edge cases, and human transfer rules.

5

Go-Live & Continuous Monitoring

Run final verification, migrate to production line, and activate real-time system monitoring and call transcript logging.

Got Questions?

Frequently Asked Questions

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